Original topic:

S 21 FE 5G Display Line Issue

(Topic created on: 04-14-2024 01:18 PM)
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VinayKar
Beginner Level 2
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Galaxy S
Hey Samsung Community,
 
 I need your help with a serious problem affecting multiple S21 FE users, myself included. Many are seeing a vertical white line on their screens as i gone through Google lot of this case are found.
 
 I personally have never dropped my phone and don't have any kind damage on the display., Suddenly in the evening the line was appeared and i have tried safe mode and checked for updates, but the line's still there. Anyone got a fix? I demand Samsung to provide answers and if any solution is there please let us know what's the cause of this problem. 
 I don't believe the user needs to pay for a screen replacement if that is the necessary action that is needed to be done.

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As i gone through same issue on Google similar cases found as i am facing on my screen 


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7 Comments
Galaxy S
888 or 2100?
mHappiee
Expert Level 5
Galaxy S
Ig it's permanent hardware failure... You need to get it changed in nearby service centre. If it has happened just after/during you updated your software then you can ask for free display replacement.1713094479647.gif
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, as you have already done the possible troubleshooting steps on your device, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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niranjansai
Active Level 4
Galaxy S
They asking money for display
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Members_a8mFz7z
Beginner Level 2
Galaxy S

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