Original topic:

Ringtone vibration pattern issue

(Topic created on: 09-22-2025 08:17 PM)
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Aayush93
Active Level 4
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Galaxy S
Can anyone please help me
I am experiencing issue with vibration pattern
(Sync with ringtone) when i add other ringtones that have the vibration patterns sync with ringtone

When i set the default ringtones that came with my phone.. the vibration syncs with ringtone 
But when i add another ringtones with synced vibration patterns.. it doesn't sync with ringtone.. even when it supports the synced vibrations
P.S. I am using S24 ultra with one ui7 stable version 

Is anyone else experiencing this issue 
13 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Aayush93
Active Level 4
Galaxy S
This is Vibration pattern syncing with ringtone issue.. how will I make a log file for that
I cannot record my issue.. it is regarding vibration not syncing with ringtone which are added and which support sync with ringtone Vibrations

To be more specific i downloaded official samsung s25 ultra ringtones but still when using the vibration pattern doesnt sync when phone rings
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yashptel
Active Level 1
Galaxy S
Same with One UI 8 as well
Aayush93
Active Level 4
Galaxy S
Yes i checked... still there is issue with vibration patterns
yashptel
Active Level 1
Galaxy S
Was it working in older versions? Or is it broken from the start? I just bought this phone few days back so don't know
Aayush93
Active Level 4
Galaxy S
I bought this phone 5 months ago... and it was working fine in One ui6.. and when it got upgraded to one ui 7.. it got broke... the ringtones were not syncing.. and i downloaded s25 ultra stock ringtones with synced vibrations but didn't worked.. and now in one ui 8 its still not working
yashptel
Active Level 1
Galaxy S
That's sad. Hopefully they fix it with the next update. What's interesting is it works with telegram calls. But doesn't work with WhatsApp or phone calls
Aayush93
Active Level 4
Galaxy S
Samsung asking me to send the logs.. how is it possible to create log of vibrations?? Even i am having issues with ringtones ringing when phone cal comes..
I have noticed that any ringtone with 4 seconds or lower will ring normally.. any ringtone with more than 4 seconds.. the ringtone will ring with Ascending or Increasing ringtone effect..
It literally sounds like an alarm tone
I am not able to find any solution to this...
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yashptel
Active Level 1
Galaxy S
I am also not sure. And it's not working for anyone so it should be reproducible for them as well without logs. They keep working on new features but won't fix the basics 🫠