KiranThomas
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08-20-2024 02:55 AM in
Galaxy S
Since quite some time I am hearing about green line issues occurring on various S series samsung phones.
Well mine is weird as I am getting red line issue.
Due to the various complaints and blogs, I knew there was a green line ongoing with recent updates.
However I am facing a red line issue at the left of screen.
This is the second time this happened and it disappeared as well after a successful update.
When does it happen :
Since July 2024, when my phone automatically downloads the update and waits for my confirmation to install these updates : This is when I face the red line issue.
Meaning the time from the successfully download of an update until the time I install an update I face a red line.
Once an update has been downloaded and not installed for 1-2 days , then suddenly a red line appears without any physical damage.
This update which had been downloaded and not installed , then I due to panic suddenly think of installing the downloaded patch.
The moment I install the patch, the red line disappears again.
This is something seriously which Samsung has to look into.
Even after buying an expensive handset, you expect us to spend more on display replacement cost is not acceptable.
Merely because of a buggy patch which you are releasing / a purposeful tactic to bleed money out of customers is not acceptable.
1 Comment

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08-20-2024 07:43 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
FAQ for Samsung Mobile devices. What to do if the screen on your device is flickering with Samsung Support.
