Original topic:

Recovery mode on s23 oneui 6.1

(Topic created on: 03-30-2024 04:14 AM)
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ShivramKM
Active Level 1
Options
Galaxy S
Guys.. anyone able to boot in to recovery mode after 6.1 update?. I am unable to do so... i need to wipe cache. 
Can someone help me please. 
Turned off my phone
I connected to laptop
Pressed and hold power key and volume up key
Released when samsung galaxy logo appears
**nothing happens for me**
4 Comments
sarfarazahmed
Active Level 8
Galaxy S
Dont release
Press it after the logo
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Galaxy S
Why do you want to do this? Did you face any issue after 6.1 update?
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råhul
Active Level 2
Galaxy S
I am also facing many issues after uodate
-Animation is freezing and slow while unlocking
-A new back button appeared, and not able to find any option to off this button
-Trying to switch navigation option to button, but even after selecting its not working
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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