I had just taken S24ultra 2 months ago, after which 5 days it started having a lot of problems. As if the heating isue , The battery is drain quickly and also very trouble in the camera. On going to the service center, he did not do any solution. He updated the phone only and gave it back, even after that my trouble did not end. I went to the service center again, he updated again and gave it back but there was no improvement. I have been to the service center 6 se 7 times in these 2 months but is not solving the problem. The service center says that your phone will have to open it. We will change whatever part is bad. But why should I open my phone within 2 months, I said change my phone, so he refused. He said the phone will not change. Which is wrong. Did I take a phone worth Rs 1,40000 for repeiring? please change my phone...
I'm facing the same problems -heating issues even with light usage and battery draining is being the biggest problem. Samsung service center engineers are just unprofessional clowns who doesnt even know about the phone properly . Dont give your phone for repairing. They will just ruin your phone . This phone is just a premium trash.
As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
