Problem

[AmanRanjan]

Dear Samsung 

In S21 Fe 5g

5g Network Not Work Properly

When Device Temperature Cross 40°C 5g Automatically Off

Because Exnoss 2100 It's Temperature Always High

Please Fix Soon With Software Update

[MAHESH1992c]

Samsung will not bother or think about its customer problems

[TechiePradhumn]

https://r2.community.samsung.com/t5/Tech-Talk/How-to-get-5G-only-mode/td-p/13672122


Try this method.

[SKV-F235G]

Exynos processor is garbage my snapdragon 750g processor will let use 5g and no heating while using 5g

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Follow the below steps to perform a settings reset:

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on General Management.
Step3: Tap on Reset.
Step4: Reset settings: Reset all settings to their default
Step5: Reset network settings.
Step 6: Reset the network settings.

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G or 5g (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as 5g/LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support