Original topic:

Problem

(Topic created on: 07-25-2022 12:31 AM)
217 Views
sangram21
Active Level 7
Options
Galaxy S

Why????
How to fixed this problem?

5 Comments
Sam_2005
Active Level 4
Galaxy S
What's the problem?
0 Likes
sangram21
Active Level 7
Galaxy S
Video file dekho...jab bhi fingerprint use karta hu,display flash karta hai
Sam_2005
Active Level 4
Galaxy S
Try Restarting your device
0 Likes
VISWA_BOLLOJU
Active Level 7
Galaxy S
Try Safe mode bro. This similar issue was happened to other member (Maybe check it yourself in the community in S series Section). So this maybe caused by third party app.
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes