Original topic:

Problem with samsung finance plus application

(Topic created on: 11-16-2023 10:40 PM)
5156 Views
sahidirt
Beginner Level 3
Options
Galaxy S
Hello everyone. 
 I've purchased Galaxy S23 ultra on Samsung Finance+. But the app creates too much problems. Every now and then it says ''New SIM detected'' but in reality the SIM card hasn't been changed. What's the solution for this?

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32 Comments
MayurNaik
Active Level 7
Galaxy S
Same problem happened with me also. I registered again in the app with the primary number. After 4 hours the app started working properly.
MayurNaik
Active Level 7
Galaxy S
I also have S23ultra. Register again and wait 4 hours
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you kindly contact the dedicated Samsung Finance helpline ( 1800-108-2222 / 1800-202-1234 Operations Timing 9 AM ~8 PM ) they will guide you with the exact information regarding this.

Warm Regards,
Samsung Customer Support

0 Likes
jas85
Beginner Level 2
Galaxy S
Dedicated cx service? Hv nt seen a cx service as bad as samsung
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jeje46
Beginner Level 2
Galaxy S
Why does it say ''new sim detected'' when i am still using my old one.
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vickydjjj
Beginner Level 2
Galaxy S
Hllo sir
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Nidhijpr
Beginner Level 2
Galaxy S
I M also facing this issue. Phone says no Sim available
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Nidhijpr
Beginner Level 2
Galaxy S
I am having A54. Facing issue in Samsung finance app. It says no Sim available. Sim is already in slot, network is there but no 4g network. Need help
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yaseeb
Beginner Level 2
Galaxy S
I face problem were login to samsung finance plus aap
0 Likes