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Original topic:

Problem with HDR

(Topic created on: 03-18-2025 10:31 PM)
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ashrafuzzamanshuja
Active Level 1
Options
Galaxy S
Why there HDR in Samsung phones when we cannot put it into any use. I have tried to edit even tried to post it on my social media. but cannot post it with HDR on the video. while editing HDR does not work either. so useless. "the ultimate useless feature on Samsung phone."
Also why the videos look pink while recording specially with HDR? Are you guys from LGBTQ **bleep**?

3 Solutions


Accepted Solutions
Solution
Kaustav_Ray
Expert Level 2
Galaxy S
I understand your frustration with the HDR video feature on Samsung phones and the limitations you've encountered when trying to use it. It's definitely disappointing when a feature doesn't work as expected or is not compatible with other platforms.

Let me address your concerns:

HDR Compatibility:

Limited Support: HDR (High Dynamic Range) video is a relatively new technology, and support for it is still limited across different platforms and devices.

Social Media Platforms: Many social media platforms (like Instagram, Facebook, and Twitter) do not yet fully support HDR video playback or uploading. This means that even if you record a video in HDR, it will likely be converted to a standard dynamic range (SDR) format when you upload it, losing the HDR benefits.

Editing Software: Similarly, not all video editing software fully supports HDR editing. You may need to use specialized software to properly edit HDR videos.

Display Compatibility: To view HDR videos in their full glory, you need a display that supports HDR playback.

Pink Tint in HDR Videos:

I understand your comment about a pink tint in HDR videos.

I will now provide the information to the Samsung development team. If you have any further information about this issue, please contact Samsung support.

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Solution
Kaustav_Ray
Expert Level 2
Galaxy S
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!

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Solution
Kaustav_Ray
Expert Level 2
Galaxy S
Thank you so much for the detailed feedback! I really appreciate you taking the time to share your specific concerns about the HDR video recording and photo processing on your device. This kind of information is incredibly valuable for the development team.

I understand your frustration with the issues you're experiencing:

Overexposed HDR Video: I can see how frustrating it would be to have HDR video footage that's overly exposed, with a pink tint and blown-out highlights. HDR should enhance the dynamic range, not create these problems.

Oversharpened Photos with Too Much Contrast: I agree that oversharpening and excessive contrast can make photos look unnatural. The goal should be to capture accurate and pleasing images, not to artificially enhance them to the point of distortion.

I want to assure you that I'll pass this feedback directly to the relevant teams at Samsung. I'll make sure to highlight the following points:

The need to prioritize fixing existing problems that should never have existed in the first place.

The specific issues with HDR video recording (overexposure, pink tint, blown-out highlights).

The tendency for photos to be oversharpened with too much contrast.

Your feedback will help them understand the specific areas where improvements are needed. Thank you again for your valuable input.

View solution in context

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8 Comments
Satyam9
Active Level 5
Galaxy S
May be happen because of social media won't be support that much quality
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Galaxy S
bro i am Facebook user. so I don't think that's the issue.
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Solution
Kaustav_Ray
Expert Level 2
Galaxy S
I understand your frustration with the HDR video feature on Samsung phones and the limitations you've encountered when trying to use it. It's definitely disappointing when a feature doesn't work as expected or is not compatible with other platforms.

Let me address your concerns:

HDR Compatibility:

Limited Support: HDR (High Dynamic Range) video is a relatively new technology, and support for it is still limited across different platforms and devices.

Social Media Platforms: Many social media platforms (like Instagram, Facebook, and Twitter) do not yet fully support HDR video playback or uploading. This means that even if you record a video in HDR, it will likely be converted to a standard dynamic range (SDR) format when you upload it, losing the HDR benefits.

Editing Software: Similarly, not all video editing software fully supports HDR editing. You may need to use specialized software to properly edit HDR videos.

Display Compatibility: To view HDR videos in their full glory, you need a display that supports HDR playback.

Pink Tint in HDR Videos:

I understand your comment about a pink tint in HDR videos.

I will now provide the information to the Samsung development team. If you have any further information about this issue, please contact Samsung support.

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Galaxy S
well, i accept your response about the pink tint issue. but the response about the HDR support you talked about, doesn't Samsung's own editing software should support HDR since they provide HDR recording on their phone?
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Kaustav_Ray
Expert Level 2
Galaxy S
You make an excellent point about Samsung's own editing software needing to support HDR if they're offering HDR recording on their phones. It's a valid expectation that their native tools should be compatible with the features they promote.

I will pass your feedback along to the appropriate team within Samsung. I appreciate you bringing this to my attention, as it highlights an inconsistency that needs to be addressed.

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Galaxy S
i appreciate that you guys are listening. i hope Samsung should immediately at least solve the problems that never should have existed in the first place.
and one more thing, in my opinion, while recording HDR video does not work as it should. video footage is overly exposes, the pink tint is too much, sometimes the bright areas blown out.
Also though the photos are generally ok. but they are over sharpened with too much contrast most of the time.
0 Likes
Solution
Kaustav_Ray
Expert Level 2
Galaxy S
Thank you so much for the detailed feedback! I really appreciate you taking the time to share your specific concerns about the HDR video recording and photo processing on your device. This kind of information is incredibly valuable for the development team.

I understand your frustration with the issues you're experiencing:

Overexposed HDR Video: I can see how frustrating it would be to have HDR video footage that's overly exposed, with a pink tint and blown-out highlights. HDR should enhance the dynamic range, not create these problems.

Oversharpened Photos with Too Much Contrast: I agree that oversharpening and excessive contrast can make photos look unnatural. The goal should be to capture accurate and pleasing images, not to artificially enhance them to the point of distortion.

I want to assure you that I'll pass this feedback directly to the relevant teams at Samsung. I'll make sure to highlight the following points:

The need to prioritize fixing existing problems that should never have existed in the first place.

The specific issues with HDR video recording (overexposure, pink tint, blown-out highlights).

The tendency for photos to be oversharpened with too much contrast.

Your feedback will help them understand the specific areas where improvements are needed. Thank you again for your valuable input.

0 Likes
Solution
Kaustav_Ray
Expert Level 2
Galaxy S
If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
0 Likes