Original topic:

Problem regarding software issue

(Topic created on: 05-19-2025 03:48 PM)
68 Views
Haris31
Active Level 1
Options
Galaxy S

image

I always get this message every time when I restart my phone and I didn't receive one ui 7 I am still stuck in one ui 6 beta I have also tried to downgrade but it didn't help me 
6 Comments
sameer0037
Active Level 2
Galaxy S
Same im s22 user
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sameer0037
Active Level 2
Galaxy S
For me last update received on Oct 2023
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Haris31
Active Level 1
Galaxy S
Yes me too
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that you can update the software by using Smart Switch. You can open Smart Switch on your Windows PC or Mac, you will see an option to update to a new software version if one is available. kindly perform the following steps to resolve your issue.

Step 1. Connect your device to your computer using the USB cable provided with your device.

Step 2. Open Smart Switch on your PC.

Step 3. If a software update is available, Smart Switch will automatically prompt you to update the software or display an option to update.

Step 4. Tap Update and follow the on-screen instructions to download the necessary files and complete the update process.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Haris31
Active Level 1
Galaxy S
I didn't get any message that I have a new software
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Haris31
Active Level 1
Galaxy S
Now I too have a screen issue due to this
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