Original topic:

Problem after July security update

(Topic created on: 08-05-2022 05:35 PM)
322 Views
Mr_Mohit
Active Level 7
Options
Galaxy S
Facing some software related problems after july security update on S10 LITE [ Screen freezing]
5 Comments
Deepakmaggu
Active Level 3
Galaxy S
Same here using s10 lite after update 5 days back my phone screen is freezing and even not able to write a message on whatsapp or other app
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Mr_Mohit
Active Level 7
Galaxy S
Rest all settings. It will help and wait for August update.
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satishk7806
Active Level 4
Galaxy S
I'm also same facing when i am update or install any app my phone getting slow or screen freez after july update what should i do??
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Mr_Mohit
Active Level 7
Galaxy S
Reset all settings.
I've done it. Now my phone is working well.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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