Original topic:

S22+ Fingerprint/Samsung PIN security bug in Samsung Pay.

(Topic created on: 08-05-2022 02:46 PM)
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vip_ulk
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Galaxy S
After the June security update on the Galaxy S22+ has anyone noticed this issue? When you first setup Samsung Pay on your device it asked for a PIN and there was also an option for biometric security. However, post setting this PIN Samsung pay no longer prompts for any PIN/biometric upon opening the app. This was not how it used to work before the June update. I don't know if this is a bug in Knox or if Samsung intentionally removed it but in my opinion payment apps should prompt for a password/PIN/Fingerprint upon opening just like other payment apps. This issue was previously also there for Google pay for which even if you set the screen lock option it didn't prompt for the Screen PIN/Fingerprint unlock upon accessing. 

If there's no use of Samsung Knox PIN inside Samsung Pay then why give the feature? What is its use?
Check attached images.

 

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1 Comment
cs_member8
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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