Pre-booking S10 offer on Galaxy Buds or Galaxy Watch Redemption Steps!

[luyani]

Step 1 : Insert pre-booking SIM Card

Step 2 : Download and Install Samsung Shop App from Google Playstore

Step 3 : Open Samsung Shop App. Go to "For You" tab and click on "SEE IF I'M ELIGIBLE"

Step 4 : Allow Samsung Shop App to Make and Manage Phone Call Permission

Step 5 : Enter Mobile Number as per instruction

Step 6 : App will auto read OTP

Step 7 : Eligible mobile numbers will now see "See All Offers" button. Click here to go to product selection screen

Step 8 : Select Galaxy Buds or Galaxy Watch from the list and click on Buy Now

Step 9 : Product will be added to cart at the discounted price

Step 10 : Enter Address, Payment Mode & click "Place Order"

Step 11 : You will receive order confirmation!

[VikramDattu]

Did all that, but I get popup message, "your device not eligible for this promotion" after otp verification.

[SAM2018]

same here, have u contacted Samsung?

[VikramDattu]

Yes, I contacted them. They told me to wait for 3 days.

[luyani]

Conditions Apply...
1) Device must be pre-booked and then purchased!
2) The mobile number must be same for pre-booking, post purchase registration and first time mobile activation.
3) The email submitted during pre-booking and for logging in to Samsung shop app should be same.
4) It'll be better if you put the desired sim in sim slot one.(optional)

[TM]

Same problem. Device isn't eligible for the promotion. Have mailed them details, awaiting response

[luyani]

Samsung Helpline Number : 1800407267864

[TM]

No luck in redemption of prebooking offer. Told me to reinstall shop app thrice. Getting same message Device isn't eligible 😡😡