I updated my S21 Ultra yesterday with the Feb 2022 security patch and now, the videos on Netflix and Amazon Prime Videos are not working. It just shows 'loading' for some time and then shows a message as below.
Error
There's a problem with this video which might be solved automatically by restarting your device. If this problem continues, please contact Amazon Customer Service at https://www.primevideo.com/ww-av-android-contactus.
Error code: DECRYPTION_FAILURE
Since this is post the patch update and multiple apps affected, thought that it has to a connected issue. Anyone else facing the same issue?
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
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