Poor network optimization

[Manash_B]

Here are two phone, one is a budget realme phone, other is my device samsung s24 ultra. The network optimization on my ultra seems very poor specially 5g. Realme got full bars of network, and in my ultra one bar is missing. I have performed speed test multiple times and every time my device is slower. I have tested in in the same location with Jio 5g sim.

Realme

Samsung s24 ultra

[Abhijeet226]

yes, budget realme even beats premium realme series devices in speed test

[Manash_B]

Yes, but samsung should really be ashamed of this. Zero consistency in every aspect, be it features, optimization or software updates.

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Manash_B]

This is not a physical device issue, its a software optimization issue, kindly fix that from your end