Poor battery life on samsung galaxy s24

[sag120667]

Need help,

I purchased samsung s24 on 8th April. My battery learning phase is over and I have a clean software so no use of smart switch or old data. I charged my phone yesterday to 100%. Phone's screen of time is 15hours which is fine but the screen on time I am getting right now is on 2hr 44 mins and battery is at 24%. I don't even have AOD enabled. No idea why battery is draining soo much. I checked battery usage and I can't find any abnormal usage by any app.

[AtG1985]

This is the battery backup in s21FE, pls compare and see

[sag120667]

Soo much better than s24 exynos that I have

[AtG1985]

One simple lesson for life, would be for you ti never buy a phone with Exynos chip in it.
I believe S23 with SD Gen 2 is way better than your phone. Not sure on what basis you opted for S24

[sag120667]

Agreed. I also wanted snapdragon but India doesn't have SD and getting a global version voids warranty and service center don't repair the phone even if we are ready to pay for it. Since s24 has 7 years of upgrade I won't take that risk of letting a normal shop repair my device. I'll be purchasing s23 for my wife. That's a better purchase

[sag120667]

The only reason for me purchasing s24 instead of s23 is 7 years of upgrade and I got s24 for 50k with all offers combined

[AtG1985]

But my opinion is that, we shouldn't and wouldn't be using a mobile for 7 years and if you arenso confident of using it, you can still use it on s23 rather than s24, Software experience doesn't make the phone worth using for those extra years.

[Hemanth4446]

What you said is right brother. I was also planning to buy S24. But after I saw that it came with Exynos in India I skipped S24 and went with S23 (256gb). Got it around 55k and I'm happy with my decision.

[AtG1985]

Great decision, urge all fellow users to think a bit before investing such huge amounts in mobile. I know it's a personal choice of the user, but it's still our money and we should invest it wisely

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that when initially using the device, battery consumption may be rapid due to learning battery usage patterns and application of performance optimization. It will stabilize after a certain period, but if still facing issues, we would request you to please visit the service center.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support