Please help

[MYK63]

The battery on my s23 ultra has been draining to quickly 

Bought this in November of 2023

Also i still haven't received the one ui 8.5

Any insights on that?

[princebetal]

Bhai hota h esa jab ap use krte ho ultra series so sbse pehle apne display ko 120hz se 60 hz krlo or live wallpaper mt use kro. Standard profile se jakr usko light profile kro or v kafi options hote h AOD band rkho

[TigerX24]

Main to 720p use karta hu

[princebetal]

😂 itna v niche ke resolution mt use kro bha fir ultra lene ka koi mtld nhi h.. mere pass s22 utlra tha i miss that phone soo much. Uski curved screen n all the things are so goated , that phone give me everything that i wanted.. but tension mt lo ek bar service centre dikha lo.. fir dekhna kya kehta h ya fir ek kam kro. Battery health check krlo samsung me hoti h yt pr video dekh kr

[TigerX24]

Maine jab se liye hai tab se 720p hee use kar raha hu Dark mode ke saath or S23ULTRA ka AOD mujhe bakwash lagta hai kyu kee mujhe S24ultra Wala AOD FULL wallpaper chahiye tha per isme mila nahi to AOD use nahi karta or Display badhiya dikhti hai mere paas iqoo neo 7 bhi hai usme bhi AMOLED Hai per S23ULTRA 720p me bhi IQOO ke 1080p ko khaa jati hai badhiya Display hai

[princebetal]

Ek bar visit krlo fir.. service centre

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that UI 8.5 stable update will be released very soon. Kindly stay active on the Samsung Member application, as you will be notified when it arrives on your device.

For Battery Drain Issue:- Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support