Original topic:

Please fix the over exposure in main camera

(Topic created on: 10-03-2024 05:16 PM)
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kautuk27
Beginner Level 3
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Galaxy S
Please fix the camera, main camera shots from S series phones 23/24 are over exposed, after shot processing just kills the perfectly shot photo over exposing it. Please fix this with a software update.
3 Comments
vchu
Beginner Level 4
Galaxy S
Update
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kautuk27
Beginner Level 3
Galaxy S
Im on latest update
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments, and taking your valuable feedback, We are continuously working to make our products better and more efficient.

Kindly share the log file regarding camera issue. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.

Path: (Open Samsung Members Application > Support> Tap on send feedback> Choose Compser> Select error report> select the appriopriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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