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Original topic:

Pink Line on the display after update

(Topic created on: a month ago)
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ImperiexS23
Active Level 3
Options
Galaxy S
A recent pink line has popped out on my display and I am quiet not sure what to do next? I was having battery issues back then now even a newer and bigger problem. I am currently using Samsung Galaxy S23. Fellow users please share your experiences and opinions regarding my query. It doesn't really feel worthy enough to spend another 10k on the display without any physical damage. 

2 Solutions


Accepted Solutions
Solution
BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.

The offer is valid until 30th September 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

https://www.sammyfans.com/2025/08/14/samsung-galaxy-s23-ultra-green-line-display-repair-india/

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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

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8 Comments
Solution
BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, S22 Ultra, and extended to S23 as well due to the growing number of users facing the green line issue on their devices.

The offer is valid until 30th September 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊

https://www.sammyfans.com/2025/08/14/samsung-galaxy-s23-ultra-green-line-display-repair-india/
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ram_ram
Expert Level 4
Galaxy S
Don't pay for display as Green line appear after changing display i got free replacement of display for my s22 mobile out of warranty Samsung service center don't provide free replacement send email to Samsung care try
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ImperiexS23
Active Level 3
Galaxy S
How long does it take to fix the display? I have consulted them 4 days back and they asked me to come after the festive season of Durga Puja. I wanted to know how long does it take change the displa.
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ram_ram
Expert Level 4
Galaxy S
It took one month time to convince samsung care
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ImperiexS23
Active Level 3
Galaxy S
I suppose they have agreed to replace my display but I wanted to know how long does it take to change it
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