Original topic:

Pink Line Display Issue on Samsung S21 Ultra after OneUI 6.1 update

(Topic created on: 06-07-2024 12:16 AM)
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Naveen459
Active Level 1
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Galaxy S
I am reaching out to bring to everyone attention a critical issue affecting the Samsung S21 Ultra. Following a recent software update, many users, including myself, have encountered a persistent pink line on the device's display. I have connected with nearby service center. They said the free screen replacement policy ended on 30-Apr'24. As a loyal customer of Samsung I'm using Samsung s21 ultra more than 3 years . I bought the phone when it's launched in India. 

Samsung promises to customers for 4 years of Android updates and 5 years of security patch updates but why only the screen replacement limited to 3 years.

I am reaching out to bring to your attention a critical issue affecting the Samsung S21 Ultra. Following a recent software update, many users, including myself, have encountered a persistent pink line on the device's display. I have connected with nearby service center. They said the free screen replacement policy ended on 30-Apr'24. As a loyal customer of Samsung I'm using Samsung s21 ultra more than 3 years . I bought the phone when it's launched in India. 

Samsung promises to customers for 4 years of Android updates and 5 years of security patch updates but why only the screen replacement limited to 3 years.

With much excitement I have updated Samsung OneUI 6.1 in June first week, after updating while using the mobile suddenly pink line appear on display. 

As a dedicated Samsung customer, I urge you to address this matter swiftly to ensure customer satisfaction and maintain the brand's reputation for quality and reliability.With much excitement I have updated Samsung OneUI 6.1 in June first week, after updating while using the mobile suddenly pink line appear on display. 

As a dedicated Samsung customer, I urge you to address this matter swiftly to ensure customer satisfaction and maintain the brand's reputation for quality and reliability.

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19 Comments
Naveen459
Active Level 1
Galaxy S
Please tag if any one facing the same issue
0 Likes
Naveen459
Active Level 1
Galaxy S
Don't update your s21 ultra to OneUI 6.1
0 Likes
Pspk1205
Active Level 4
Galaxy S
me to got green line today s21 ultra .
0 Likes
Pspk1205
Active Level 4
Galaxy S
please don't buy samsung mobile phone. go for another brand mobiles .
HAROON
Active Level 5
Galaxy S
Other brands are worse than samsung
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
Umangmathur
Expert Level 5
Galaxy S
Complaint to samsung support
0 Likes
Naveen459
Active Level 1
Galaxy S
Complained, But no response 😕, Worst management Samsung . Boycott Samsung