Original topic:

Photos sent on whatsapp become less vibrant & colourful On S24

(Topic created on: 05-23-2024 03:58 PM)
672 Views
Devbaid
Beginner Level 2
Options
Galaxy S
I recently bought a s24 ultra. Whenever I send photos on whatsapp (doesn't matter if it is set to normal or HD), the photos become less colourful, dull and loose their vibrant look.

This doesn't happen when sending the same photos using an iPhone.

Is it a Samsung specific problem? This has completely ruined sharing photos for me.

Bugs like these keep hampering normal users and this is why people like sticking to iPhones I have finally understood (I am an android user, tested it with my mother's iphone).

Need a solution for this ASAP
3 Comments
Dove34
Active Level 4
Galaxy S
Check if problem occurs even when send photos as Documents . I always send photos as documents in WhatsApp
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you that kindly contact the respective application helpline, and they will provide you with the exact information regarding this.

Warm Regards,
Samsung Customer Support

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biaka
Beginner Level 2
Galaxy S
One way is to solve this is to click on the image or images you want to share in the gallery app and then click on the share button. Then you will find a small "options" button on the middleish top left corner and then turn on "automatically convert images and videos". After that you can send the photos without losing the colours.
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