Original topic:

Phone sometimes charges more than 85% even when on PROTECT BATTERY feature.

(Topic created on: 01-10-2023 10:42 AM)
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RohitGulabani
Active Level 1
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Galaxy S
I charge my phone overnight with protect battery feature on and i have experienced few times that while using for even an hour my battery percentage is stuck at 85%. Upon restarting battery level shows more than 85%, ie. My phone charged more than 85% while on protect battery mode but on screen it shows 85% only untill i restart the phone. This has happened around 4-5 times till now.
Also, since you are here can any expert suggest me is it okay to charge my phone overnight on protect battery feature? 








1 Comment
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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