Original topic:

Phone/app freezes after trying to open Secure Folder

(Topic created on: 09-02-2023 12:14 AM)
416 Views
JonSnow2209
Active Level 3
Options
Galaxy S
When I try to open secure folder, 2 out of 10 times it get freezes for 4-5 seconds and then open.
Any one with same problem or any solution for this

My phone is up to date, tried restarting the phone.
3 Comments
umesh30
Expert Level 2
Galaxy S
Clear cache of Secure Folder app and restart the phone...
JonSnow2209
Active Level 3
Galaxy S
I will try this... thanks for help
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

We acknowledge your query. To resolve your lagging issue in your device please visit this given link

https://www.samsung.com/in/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-i...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

 

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