Original topic:

Oversaturated Images on S23 Ultra

(Topic created on: 03-05-2023 05:12 PM)
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gravitmewara
Beginner Level 2
Options
Galaxy S
Images are getting processed after clicking in the gallery and getting over saturated specially in 50 MP and 200 MP modes. 

I tried all possible ways to fix it - turning off scene optimiser, auto hdr etc. Tried resetting all phone settings but nothing seems to work. Samsung please let us take images as it is and don't process them so much after being clicked, all the beauty is gone. Give an option to select or deselect automatic processing that happens in the gallery. 

This can be fixed as it is a software thing and not a hardware issue.
5 Comments
Lightnyboy
Active Level 6
Galaxy S
Same here also check night sky photography it's even worse there’s a huge cloud formation noice also there’s a oil painting artificial effects20230227_222104_1000033881_1677516672.jpg20230227_054121_1000033755_1677456687.jpg20230227_054154_1000033756_1677456722.jpg20230227_053920_1000033750_1677456566.jpg
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Oneui_new
Expert Level 5
Galaxy S
Capture from pro mode or lightroom app
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.

Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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PB de Witte
Beginner Level 4
Galaxy S

Same here. You seem to be able to disable it in the 12mp mode, but in the 50 and 200mp mode there is serious post-processing that is far too strong.

 

Camera assistant, auto-HDR on/of, Scene-optimalization, resetting settings, etc. don't have any effect on this post-processing in 50mp. It can really ruin your images. However, in the 12mp setting, turning off auto-HDR does seem to work.

Hopefully this will be fixed with the expected camera software update in March/April

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Galaxy S
Did you find a fix for it?
It's been a long time now and It's frustrating