Original topic:

Overheating issue

(Topic created on: 05-20-2024 08:33 AM)
239 Views
Shubho25
Beginner Level 2
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Galaxy S
My samsung S21 FE keeps overheating, even during normal usage since last 2 months. Tried switching off fast charging, limited charging of 80%. What may be the possible cause and resolution 
12 Comments
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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anoasku
Active Level 5
Galaxy S
Then no need to worry, it is the environment factor, there is very little that you can do
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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