Original topic:

Overheating in Galaxy S10

(Topic created on: 05-05-2020 03:29 PM)
2951 Views
NWC_Fringe
Active Level 3
Options
Galaxy S
In the Exynos 9820 variant of the Galaxy S10 (SM-G973F), After the april OneUI 2.1 update, a massive issue of over heating and a big battery backup drop is found. These problems weren't there before this update. Hence, this problem also causes charging issues as the phone overheats and not able to charge properly (Even though I have to use a fan to keep the phone cool while charging 🙄), also while charging sometimes the estimated time meter also disappears. I don't even charge the phone while playing games or even put a case on it, still just after playing 10 minutes, the phone temperature reaches about to 40°C. Also this overheating causes GPU not to work properly hence, since last month I m playing with 45 fps where I used to play with 60 fps. I haven't filled half of the phone storage, means that is not the issue for the lag.

One of my friend is using Exynos 9810 Galaxy S9 (SM-G960F), He plays game even with charging and with a case on phone, but still there is no overheating.

Please Samsung, FIX this issue for us.
12 Comments
vvats54
Active Level 3
Galaxy S
I am also facing the same issues after April updatd.
Magnac
Beginner Level 2
Galaxy S
I am also facing same issue
0 Likes
vvats54
Active Level 3
Galaxy S
Hey,
Is the problem solved?
0 Likes