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Galaxy Spls sign this petition and spread the news so that we can raise our voice louder.
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04-24-2020 11:16 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We understand your concern and we apologies for the inconvenience caused. Kindly follow the below mentioned step to improve the performance of the device:
- Turn off Wi-Fi, GPS, Bluetooth etc.: Swipe the notification panel>Turn off Wi-Fi, Bluetooth, and other connectivity features when not using them.
- Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.
For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist please follow the below mentioned path, register your concern in Samsung Members Application (Open Samsung Members Application> send feedback > error report/ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
