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04-14-2020 07:49 AM (Last edited 04-14-2020 07:51 AM ) in
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04-24-2020 11:05 AM in
Galaxy SDear Samsung member,
Greetings from Samsung Customer Support!
Be assured below given steps would help you out to solve the issue regarding heating issue :-
1) Turn off WI-FI, GPS, Bluetooth etc :-swipe down the notification panel > Turn off WI-FI, GPS, Bluetooth, and other connectivity features,
2) Decrease the screen brightness:- Decrease it from notification panel.
3) Close background running apps,
For camera issue follow the below steps:-
1) Check physical condition of your camera lens.
2) Please check there is no laminated or tempered glass pasted on camera.
3) Reset camera settings:-Camera > Settings > Reset settings > Reset.
If issue still persist please do send the log file via, Samsung member > Get help > Send feedback > Error reports > Select Symptom category. So that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support