Original topic:

One ui on S25 ultra glitch

(Topic created on: a month ago)
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samguru123
Active Level 3
Options
Galaxy S
I have updated my mobile 3 days ago on latest oneui 7 and i have noticed two serious problems
1. there are random touch occurs on screen 
2. The screen peak brightness reduced when watching movies and youtube

I want to ask samsung engineer what are u all doing

Kindly provide stable update with fixes the above error

I have done factory reset but problem is still going on.

Thanks for reading my post.
3 Comments
samguru123
Active Level 3
Galaxy S
We all need to raise the highlights of glitches so that in upcoming update we get the stable solution
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samguru123
Active Level 3
Galaxy S
We all need to raise the highlights of glitches so that in upcoming update we get the stable solution
Its a appeal to all members please like and comment so that all smasung staff to take this matter seriously
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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