Hahhaa they don't have knowledge of it. Explain them that you don't have knowledge why are you working in samsung care, if they can't help Go to another city samsung care center
The last Beta closer update is Stable Version update which is already released to your's device. So please don't bothered about this issue now. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
