Original topic:

One ui 8 stable

(Topic created on: a month ago)
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thisisgaurav
Active Level 5
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Galaxy S
One ui 8 stable is not stabling since we install 
After updating to One UI 8 stable, the phone has been experiencing an issue where it is consistently heating up. This has been a significant concern, as it can affect both the user experience and the device's overall performance. The issue has persisted for several days, prompting a need for a more thorough investigation. It is imperative to address this problem promptly to ensure the device operates efficiently and reliably. We recommend seeking professional assistance to diagnose and resolve the heating issue effectively.
3 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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