One ui 7

[shehabas]

Still not received one ui7 in my s24 ultra 😢 

Its a global version phone CSC INS/XSG, 

Model: SM-S928B/DS

[Saiyan36]

Did you try to reset it?

[shehabas]

Yes

[Saiyan36]

Go in recovery mode and factory reset your phone from there

[Saiyan36]

Are u using Samsung finance ?

[shehabas]

No

[shehabas]

If I try this method nan we expect any change?

[Saiyan36]

U can atleast try this as last resort

[shehabas]

Ok I will try

[Shaizan57]

Have you received it there is the same problem with my phone please confirm if you have received update after factory reset or not.