Original topic:

One ui 7 beta update stuck

(Topic created on: 04-25-2025 03:14 PM)
214 Views
blueheaven123
Active Level 6
Options
Galaxy S
On my S24 ultra I'm using one ui 7 beta 4 but till now got no any stable update. What's the issue? Should i install using PC smart switch! If so then my data will be erased. Also I'm concerned about the esim deletion during the PC smart switch procedure. Please guide. Thanks. 
5 Comments
goodthings
Expert Level 5
Galaxy S
The last Beta closer update is stable version of One UI 7.0 update which is already delivered to all Beta testers Devices. So nothing to do now. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
Team-OneUi
Active Level 6
Galaxy S
Important Information for One UI 7 Beta Users

If you're currently on the One UI 7 Beta and wish to switch to the stable version, you will need to downgrade your OS to One UI 6.1 first. Once downgraded, you’ll be able to update to the stable release.

Alternatively, you may choose to wait until the stable version is made available for beta users in the following month.

Thank you for your understanding.

Best regards,
Team One UI
0 Likes
Bhush0984
Active Level 1
Galaxy S
Hey Bro Can u help me.. I want to knw if i Update my S24 ultra beta version which i got 3 month back via OTA will thr be any data loss... Beta version one ui 6 update krne se data loss hota hai kya agr main back up na lu.. Mera beta update 3 month se pda hai maine aajtak install nhi kiya.. Is darr se ki green line na aaye.. Data loss hota hai kya beta version install kro to.. I hope somebody will help me
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly follow the below given steps by using the given link to update device software.

● Please take note of the following important instructions before proceeding with any software updates on your devices:
1. Ensure that you have a stable Wi-Fi connection on your mobile device. Downloading via a mobile network may result in additional charges.
2. Check that you have enough storage space available on your device to accommodate the updates.
3. Make sure your device has sufficient battery life for the update process (above 50%).
4. Kindly restart the device.
Path: Press the power and volume down keys simultaneously for a few seconds.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

0 Likes