Original topic:

One hand operation + gestures are very lagging on whatsapp

(Topic created on: 12-01-2024 08:36 AM)
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ashman_k
Active Level 1
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Galaxy S
I experienced the one hand operation+ back gestures configured as swipe on side of the screen works very welll for every apps in phone, but on whatsapp if is very laggy even takes 2 seconds to perform back action and sometimes nothing happen after swiping even 10 times. 
If I used app exception the default phone gestures on app works fine.
2 Comments
hdonivS
Active Level 7
Galaxy S
Whatsapp has influence on every devices. For security reasons, many things have been altered to their way. Even high end devices can outpass them. Facebook, insta also is solid built nowadays. We gotta give time for them patch it
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third party accessories.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

If you are facing the issue while using the particular application only kindly contact the particular application helpline once, to make sure there is no issue from their end or if you are facing same issue while using all application on your device, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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