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12-01-2024 08:36 AM (Last edited 12-01-2024 08:59 AM ) in
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12-01-2024 09:07 AM in
Galaxy S
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12-03-2024 08:51 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● Check space availability: Settings > Battery and device Care > Storage.
● Check RAM in your device: Settings > Battery and device Care > Memory.
● Check app cache: Settings > Device care > Storage > CLEAN NOW.
● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.
● Close Background Apps.
● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
● Remove third party accessories.
● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
● Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.
If you are facing the issue while using the particular application only kindly contact the particular application helpline once, to make sure there is no issue from their end or if you are facing same issue while using all application on your device, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
