One drive error

[Rashmin10]

There is a too many backup files photo etc in my onedrive but in file manager onedrive data files not showing, it's loading from too many days, onedrive app opening and showing my data but there is if you in file manager only,how to I can fix it

[vinayshah]

1st disconnect One drive from file explorer then clear cache of file explorer. Reconnect ur One drive again. See if that works.

[Rashmin10]

Not working

[vinayshah]

Ok. I'm sorry, I dnt hv any further solution tips.🙏

[Rashmin10]

Now problem with sign in onedrive

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support