Original topic:

One UI S24

(Topic created on: 04-28-2025 07:27 PM)
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fixedbones
Active Level 5
Options
Galaxy S
Has anyone noted lag in wifi on the lastest ui 7

Example 

WhatsApp Message is not sent immediately there is a moment of pause 
Insta posts are not loaded immediately.

Infact if you see the wifi icon on top, it responds are a second or 2 delay.
5 Comments
Wodehouse
Expert Level 5
Galaxy S
None of what you stated. Using one UI 7.0 since dec 2024, beta 1

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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fixedbones
Active Level 5
Galaxy S
I am sorry, you made an omelette, your eggs were ok, mine are rotten, why is it resolved?
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Wodehouse
Expert Level 5
Galaxy S
Read the word "If" !!😊
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Forget the Network: Settings> Connections> Wi-Fi> Wi-Fi network>Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

● Kindly reset the network settings. Settings> General Management> Reset> Reset Network Setting.

● Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.

● Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.

● Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

● Kindly check and disable the Airplane/Flight Mode on your device.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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