Original topic:

One UI 8 problem

(Topic created on: 10-31-2025 12:29 PM)
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Rohit94552
Active Level 2
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Galaxy S
I am using gestures in Samsung S24fe instead of using buttons. I am facing problem in doing this whenever I go back from any app like Facebook, Instagram, Snapchat etc. So it does not come back, it swipes the page of the same app or gets stuck there.Right now I am using one hand operation in Samsung's Good Lock, so all these apps are working fine in it.How do I fix this permanently so that I don't have to do one-handed operation on it?
Samsung Please resolve it.


Similarly, this is happening in apps like Facebook and Instagram, whereas it should not have happened.
#Samsung #Samsungindia
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1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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