As per your query, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.
At Samsung, we continuously strive to enhance our devices and user experience, and your feedback plays a crucial role in this process.
If you are facing any issue on your device after update, kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
