Original topic:

One UI 6 lowered camera quality

(Topic created on: 01-14-2024 07:55 PM)
929 Views
nightcrawler_param
Active Level 4
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Galaxy S
I have samsung galaxy s23 ultra after updating One UI 6 my camera quality have decreased. Have any one faced this issue please let me ..and if samsung this with their smart phones like apple the this not good...
18 Comments
ShahedP
Active Level 2
Galaxy S
Yes same problem
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Coolkarni
Active Level 7
Galaxy S
Not sure may be deliberate since s24 is launching..
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We'd request you to follow the easy troubleshooting steps which might help to solve the issue.

Check physical condition of your camera lens.
1. Broken camera lens.
2. Scratchy camera lens.

Note: Please check there is no laminated or tempered glass pasted on camera.
Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

Reset camera settings:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

Check the device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

0 Likes
Galaxy S
Dear Samsung I have checked everything and I know it had happened after update only
0 Likes
DS29
Active Level 3
Galaxy S
Yes 100x zoom is not clear blur And camera quality is also not upto the mark in #s23ultra
Galaxy S
True
Galaxy S
This happened with my note 10 series too...if the problem will not get resolves I am gonna put bad reviews on social media ..
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Lds
Active Level 7
Galaxy S
Yes day by day phone battery backup also degraded...
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Galaxy S
Whats the use of buying expensive phones if they gonna do like that..
0 Likes