Original topic:

One UI 4 update issues

(Topic created on: 02-23-2022 11:06 AM)
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callmealen
Beginner Level 2
Options
Galaxy S
1. Battery Drain issue
After my one ui android 12 update battery drains soo fast in my S20Fe 5g. 

2. Camera scene optimizer
One of the cool camera feature was scene could be optimized based on the subjects and we could see the icons like portrait, cup, vehicle, leaf etc. But after the update that feature got disappeared. Which is very much disappointing.

3. Recent button issue
Sometimes the recent button wont work and i need to do multiple times to get into my recent app tab.

Hopes samsung will fix all this issues in next update. 

2 Comments
Pakha
Beginner Level 4
Galaxy S
Battery issue even in s10+ device after update
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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