Original topic:

ONE UI 6 BUGS

(Topic created on: 11-14-2023 02:05 AM)
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ansh25
Active Level 4
Options
Galaxy S
I have two samsung smartphones with me.
Samsung A33
Galaxy s23 plus
You know what, this buds and watch are getting connected fast and seamless with galaxy A33, if I put buds 2 pro in pairing mode and both device have bluetooth on it is connecting with galaxy A33 not with s23 plus.
I mean seriously which type of thing it is A33 have more better Bluetooth connectivity than s23 plus.
Totally disoppointing😞😞 I never expect this.
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3 Comments
SY97
Active Level 3
Galaxy S
I believe the buds connects to the device it previously was connected with. I think it's just how bluetooth works
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ansh25
Active Level 4
Galaxy S
And previously it was connected with s23 plus bro I am using s23 plus and buds 2 pro from 10 days togather there also it took around 30sec to connect when I open case.
Today I received my galaxy A33 smartphone and tried this
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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