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3 weeks ago in
Galaxy S- Mark as New
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3 weeks ago in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Thanks for sharing the feedback regarding the now bar issue. Moreover, we would request you kindly follow the below steps:
•Settings >Lock screen & AOD > Now Bar on > Sports from Google (ensure they're following desired teams/leagues).
•Also we informed you that the sports card will appear in the Now bar 30 minutes prior to the live start of any sporting event.
•Please make sure Personal data Intelligence & Google App should be updated in device.
If the issue is still unresolved, kindly share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, Open Samsung member application >> Tap on support >>Tap on send feedback >>Choose composer option >>Select error report >>Select the appropriate category>>Type your query>>Send.
Warm Regards,
Samsung Customer Support
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3 weeks ago (Last edited 3 weeks ago ) in
Galaxy S