Original topic:

Now bar keeps disappearing permanently

(Topic created on: 05-05-2025 07:55 PM)
87 Views
Palma123JAAT
Beginner Level 5
Options
Galaxy S
After updating my S23 to one ui 7 I'm facing an issue where the clear all notifications button never greys out like it used to in 6.1, so it clears all my persistent notifications like Shazam and internet speed meter, and subsequently closes whatever live notifications are being displayed in the now bar, the audio stops and the live cricket scores notification also disappears and doesn't come back, what to do so that the clear all notifications button doesn't override everything?
1 Comment
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support