Original topic:

Notification panel

(Topic created on: 05-21-2024 10:11 PM)
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ro1595
Active Level 2
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Galaxy S
After 6.1 update ,can't swipe down notification panel,especially notifications when other apps opened. Any one facing the same issue 
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3 Comments
Galaxy S
Performance factor reset

If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps you no longer use, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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shahnas
Beginner Level 2
Galaxy S
I am unable to see my notification panel post the One UI 6.1 update. I tried all possible troubleshooting. It's available sometime and sometime it's not. It's becoming really difficult to keep up with certain important notifications. @samsung, pls help me.
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