Notification issue

[Kakkooran]

Lock screen does not wake up when incoming messages come. Any idea? Already checked Lock screen and notification settings.

[Oldy4756]

The setting your looking for isn't available. It's a shame but your only option is 3rd party app.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Go to settings>>tap on accessibility>> Tap on advance settings>> tap on flash notifications>> turn on Camera flash or screen flash option.

In case the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Kakkooran]

I dont want that camera flash or screen flash.I just want to see the incoming messages without unlocking the mobile