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04-18-2020 09:40 AM in
Galaxy SMy note 9 puchased frm dubai 11 months passed with global warrenty.but now the display changes to greenish colour n again normal in 5 mins then vice versa.
Kindly help.
Thanks and regards
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- Note 9 diaplay issue
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04-18-2020 09:49 AM in
Galaxy Shttps://www.sammobile.com/news/galaxy-note-9-march-2020-security-update-broken-screen/amp/
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04-18-2020 09:49 AM in
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04-18-2020 10:15 AM in
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04-18-2020 10:54 AM in
Galaxy STry this if it helps...helped many users
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04-18-2020 12:23 PM (Last edited 04-18-2020 12:24 PM ) in
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04-18-2020 12:27 PM in
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04-18-2020 02:02 PM in
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04-25-2020 12:09 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Follow the bellow mentioned steps to resolve your issue:-
1. Check device in safe mode: Power off the device>>Press and hold the Power key for one or two seconds to turn on the device >>When the Samsung logo appears, press and hold the Volume down key.
To exit safe mode: Restart your device.
2. Software Update: Settings>>Software update>>Download and install>>Checking for software update>>Software update available>>Download>>Downloading updates> >Install now.
Note: Your phone will restart after the update is installed.
3. Reset the device: Settings > General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data
If your device issue still remains unresolved, kindly send us the error log file using Samsung member application by following below mentioned path- Open Samsung member app > send feedback > Error reports > attach log file
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support