Original topic:

Not receiving updates in my s24ultra, and not received stable version of One UI7

(Topic created on: 2 weeks ago)
60 Views
Adnan_007
Beginner Level 2
Options
Galaxy S
Any help regarding this??

0 Likes
6 Comments
sameer99903
Active Level 5
Galaxy S
Really?
0 Likes
blackwolf007
Active Level 3
Galaxy S
Is your phone bought from outside your base country ?
0 Likes
Samsung_OneUi
Expert Level 5
Galaxy S
It is your fault because when your phone was in beta software you withdrawed beta and did not return to oneui 6.1. It is important to downgrade if you withdraw beta or you can stay on beta version. Now you can contact samsung care to reinstall os.
0 Likes
Adnan_007
Beginner Level 2
Galaxy S
How to contact them
0 Likes
Samsung_OneUi
Expert Level 5
Galaxy S
Personally go to your nearest service center
0 Likes
Adnan_007
Beginner Level 2
Galaxy S
They are saying.. once updated,.. software can't downgrade
0 Likes