I had to go to the service center due to some technical issue. I had to get the software installed, so the service center people installed the software in the phone which was on One UI 7 and I was already in the beta program of One UI 8. After installing the software, I did not get One UI 8 because the care people installed the official version, but the Samsung member's application still showed me enrolled in the beta program, so I left from there and I have not received any update since then.
As per your query, we would request you visit the service centre where your product was previously serviced. They will provide you with all the information in a better way after inspecting the device physically.
Kindly go to same service center again for check and resolves this issue. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
