Original topic:

Not getting Monthly Security Update for WATCH 7

(Topic created on: 08-04-2024 08:39 PM)
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Aaarjun888
Active Level 4
Options
Galaxy S
I mean I am not able to understand in India region lots of users are getting new security update for galaxy watch 7 from 2nd of August 2024. And here some users like me are still waiting for it.

People like me are getting drastic battery issue on galaxy watch 7 . Even I am hardly getting 15-20 hour battery backup of my watch disabling lte,wifi,aod, manual health monitoring features.

And I heard and read in news that in upcoming software update Samsung has resolved this glitch / bug issue of this watch. People actually getting preety good battery backup like 2days n more. 

Wats taking so long,to rollout this update to all users at one time in INDIA? why few got this update 2 days ago while few are still waiting for it?
@support if you could explain....


3 Comments
Sáyân15
Expert Level 5
Galaxy S
Do note that all the Galaxy Watches from samsung are scheduled to quarterly updates, not monthly. Security Patch Updates are rolled out once in every 3 months...
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Aaarjun888
Active Level 4
Galaxy S
Yes but it was critical update... Google it ,you will get to know about it....so much issue was coming after watch 7 launch specially pathetic battery draining issue
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that in some cases regular OS upgrades may cause delays to planned updates. However, you can rest assured Our team working on the software and it will deliver soon.

Warm Regards,
Samsung Customer Support

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