Original topic:

Not able to update security patches

(Topic created on: 11-05-2023 09:36 AM)
447 Views
seionlopez
Active Level 1
Options
Galaxy S
I am using Samsung s21 fe 888 edition
And my apps are not getting update and also I am not receiving any software update when I checked in software update it was showing 
Updates are temporary unavailable please try again

I have check my network connection it is better

I have restart my device

Alto I have erase all the data and again set up the phone


Then do this problem is coming then what to do now
2 Comments
bhushan12
Active Level 1
Galaxy S
I also use s21fe 888 I also didn't get any security update, in last 3 months didn't get any single update, i have doubt is this real mobile or got duplicate mobile
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that in some cases regular OS upgrades may cause delays to planned security updates. However, you can rest assured the OS upgrades will include up-to-date security patches when delivered.

We are doing our best to deliver the security patches, the delivery time of security patches may vary depending on the regions and models.

To update your device applications kindly follow the given steps:
Galaxy Store apps: Open Galaxy Store, tap the Menu (the three horizontal lines), in the upper left corner, and then tap Updates. From here, you can either tap the circling arrow next to individual apps to update one at a time or tap Update All to install all available updates.

However, we are taking your valuable feedback regarding the software update.

If the issue still persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes